My neighbor is elderly and she has a 130 stuck 6/8ths up the outside stairs, its just sitting there empty beeping. Checked on her, she is ok, said her chair broke. It beeps about 100 times then 2 quick beeps, a pause, and starts again. Its Flashing E (or 3) 9 (or 6) I don't know which way to read it. I just need help in fixing the issue.